Shipping policy
Shipping & Delivery Policy
This Shipping & Delivery Policy forms part of our Terms of Service and applies to all purchases made through our website.
Please review this policy carefully before placing an order.
Shipping Information
We aim to process and dispatch orders as quickly as possible.
Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during holidays, promotions, or periods of high demand.
Once your order has been shipped, you will receive a confirmation email with tracking information when available.
Shipping Costs
We currently offer free shipping on all orders unless otherwise stated during checkout.
Additional shipping fees may apply for certain locations, expedited shipping methods, or special delivery requests.
International Shipping
We offer international shipping to many countries worldwide.
Delivery times for international orders may vary depending on:
- destination country,
- customs procedures,
- local courier services,
- weather conditions,
- and other factors outside our control.
Customers are responsible for ensuring that products ordered comply with local laws and import regulations.
International orders may be subject to customs duties, taxes, VAT, or import fees imposed by local authorities. These charges are the responsibility of the customer.
Estimated Delivery Times
Estimated delivery times are provided for reference only and are not guaranteed.
Typical delivery timeframes may range between:
- 7–21 business days for standard international shipping,
- or shorter depending on the destination and shipping method selected.
Delays may occasionally occur due to customs inspections, carrier disruptions, or high seasonal demand.
Delayed or Lost Packages
If your order is delayed beyond the estimated timeframe, please contact us and we will do our best to assist you.
While we work with reliable shipping providers, we are not responsible for delays caused by:
- customs clearance,
- courier disruptions,
- natural events,
- incorrect shipping information provided by the customer,
- or circumstances outside our reasonable control.
If a package is confirmed lost in transit, we will review the case and provide an appropriate solution where applicable.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information at checkout.
We are not responsible for failed deliveries or additional costs resulting from incorrect or incomplete addresses submitted by the customer.
Contact Us
If you have any questions regarding shipping or delivery, please contact us at: